Energy Options for
Small and Medium-Sized Businesses
Custom Electricity and Natural Gas Contracts for Ontario Businesses
Many small and medium-sized businesses in Ontario stay on their default utility rate simply because they are not aware that regulated alternatives exist. Custom electricity and natural gas contracts could align better with your operational needs. Your utility continues to deliver the energy and issue your bill. Ready to learn more?
Established 2014
Trusted by 44,000+ Ontario business accounts
Licensed by the Ontario Energy Board
How Energy in Ontario Works
Most Ontario businesses receive their electricity and natural gas through their local utility. What many business owners don’t realize is that the utility delivers the energy, but the supply portion of the bill can come from either the utility or a licensed energy retailer. Both options exist within the province’s regulated framework.
Understanding this structure helps small and medium-sized businesses explore what type of contract best fits their operational needs.
Your business is likely on a residential regulated rate that rises or falls based on time of use, market demand and market activity
You can choose a custom plan from a licensed energy retailer (like Ontario Wholesale Energy)
At Ontario Wholesale Energy, we work within the province’s regulations to supply custom contracts to small and medium-sized commercial businesses. Your utility continues to deliver the energy, while we set the contracted rate through a licensed and regulated process.
The Energy Market Is Complex.
Many Ontario Company Owners Don’t Realize They Have Options.
Most Ontario business owners continue with their default utility plan simply because they are not aware that other regulated options exist. Many commercial customers assume the rate they receive is the only structure available. Custom electricity and natural gas contracts are legal, regulated, and accessible to commercial businesses across the province.
What many business owners don’t know
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Custom contracts are available through licensed retailers
These contracts provide a defined rate for a set term (usually 1–5 years) and are part of Ontario’s regulated energy system. -
Your utility continues to deliver the energy
Contracting with a licensed retailer does not replace your utility. It simply sets the rate portion of your bill, while delivery, maintenance, and reliability remain unchanged. -
Different industries have different usage patterns
Retail shops, farms, restaurants, manufacturers, auto repair shops, and property managers all use energy differently, and may benefit from understanding how contract structures apply to their specific usage profiles.
This explanation is intended to help business owners understand the options that exist within the province’s regulated framework, so you can explore what aligns with your operational requirements.
Helping You Run a Smarter Business
We provide custom electricity and natural gas contracts for over 44,000 commercial customer accounts across Ontario. Your utility remains responsible for delivering energy, maintaining infrastructure, and ensuring system reliability. As a licensed retailer, we simply set the contracted rate. All changes occur within Ontario’s regulatory framework, and there is no interruption to service.
Automotive and Auto Repair Shop
Farms and Agricultural Operations
Manufacturing and Light Industrial
Property Managers and Multi-Unit Commercial Buildings
Restaurants and Food Service
Retail and Grocery
Stable pricing may seem like a small change, but it provides peace of mind.
Understanding Your Commercial Electricity
and Natural Gas Options
Electricity
Our custom electricity contracts provide a defined rate for a set term, typically 1–5 years. We can help you evaluate if a custom option could better support your company’s operational needs. What commercial customers value about custom electricity contracts:
- A consistent rate for the duration of the contract
- Contract structures aligned with the company’s usage profile
- A straightforward transition
Natural Gas
Our fixed-rate natural gas contracts provide a defined rate for a set term. Our contract lengths typically range from 1–5 years. Some reasons why businesses consider fixed-rate natural gas contracts:
- Reduced exposure to seasonal volatility
- Designed for high-use commercial operations
- Simple transition with no service interruption
What Is a Custom Plan?
When you choose a custom plan, your energy supply rate, the price you pay per unit of electricity or gas, stays the same for your entire contract term (1-5 years).
Your energy still comes from your local utility, and your total bill still varies with usage.
Think of it like a fixed rate mortgage:
No market surprises. No sudden rate hikes. Just predictable pricing you can plan around.
Our Process – Clear and Client-First
STEP 1
Schedule a Call
Send us your energy bill and we’ll review your current rate structure.
STEP 2
Know Your Options
We explain available contract options in plain language.
STEP 3
Lock in Your Plan
If you decide to move forward, we will handle all the logistics.
More than 44,000 Ontario business accounts are customers.
Why work with us?
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Over 10 years serving Ontario businesses
Since 2014, we have focused exclusively on commercial electricity and natural gas contracts for small and medium-sized businesses. Our experience is grounded in understanding the operational needs of organizations in Ontario. -
Commercial expertise, explained clearly
Custom contracts are still an unknown option to many Ontario business owners. We make this opportunity easier to understand with our Energy Advisors explaining terms, billing structures and if these options work for your organization. -
Strength in numbers
Over 16,000 Ontario restaurants count themselves as customers, so do more than 3,600 Ontario manufacturers.
Common Questions About Fixed-Rate Energy Plans
Here’s what Ontario businesses ask us most often about fixed-rate energy:
What is a fixed-rate energy contract?
A fixed-rate energy contract is a simple agreement that locks in your electricity or natural gas rate per unit for a set term, usually 1-5 years. Your total bill can still vary based on usage, but your rate stays the same, making it much easier to predict monthly energy costs and plan ahead.
At Ontario Wholesale Energy, we buy energy in bulk and provide access to these wholesale rates for small and mid-sized businesses. It’s about bringing big-business predictability to everyday business owners like you.
How can OWE offer fixed rates if the market is always changing?
We buy energy in large volumes at wholesale prices and negotiate fixed-rate supply contracts in advance. This gives us access to stable pricing even when the market is volatile and lets us pass that predictability on to you.
Big companies typically have energy buyers who purchase power in bulk at better rates. At OWE, we level the playing field by doing the same on behalf of smaller businesses. We act as your partner to give you access to the same kind of rate protection and stability usually reserved for large organizations
What changes and what stays the same if I choose OWE as my energy retailer?
What stays the same:
- Your energy still comes from your local utility.
- Your utility still delivers the energy to your business.
- You still receive one bill from your utility.
- Your service, reliability, and support from the utility don’t change
What changes:
- OWE becomes your energy supplier (the part of the bill that covers the rate you pay per unit).
- Instead of a regulated rate that fluctuates monthly, you lock in a fixed rate per unit for the length of your contract (typically 1-5 years).
- You gain predictability and protection from market spikes.
- You’ll see OWE listed on your bill as the energy retailer.
It’s a simple switch that gives you more control without changing how your energy is delivered or how you’re billed.
Do I still get my energy from my local utility?
Yes. Your utility still delivers your energy and sends your bill. OWE just helps you lock in the supply rate portion of your bill to avoid market spikes.
Will switching affect my energy service?
Yes. Your utility still delivers your energy and sends your bill. OWE just helps you lock in the supply rate portion of your bill to avoid market spikes.
Can I cancel or switch back to the utility?
Yes. Your utility still delivers your energy and sends your bill. OWE just helps you lock in the supply rate portion of your bill to avoid market spikes.
Is this regulated by the Ontario Energy Board?
Yes. OWE is a licensed energy retailer..
Is OWE a trustworthy energy partner?
Yes. Ontario Wholesale Energy (OWE) is a licensed energy retailer regulated by the Ontario Energy Board. We’ve been serving small and mid-sized Ontario businesses since 2014.
We’re also backed by Shell Energy, one of the world’s most recognized names in the energy industry. That means you get the stability and buying power of a global energy supplier, combined with the local support and personalized service of a local Ontario-based team.
What does “Backed by Shell Energy” mean?
Shell Energy is one of the world’s most established energy providers. They are our major energy supplier. This relationship gives our clients the strength, stability, and buying power of a global energy supplier, combined with the personalized service of a local Ontario-based team.
What makes us different?
- Transparent, no-pressure quotes
- Cancel anytime with 90 days’ notice
- 10+ years serving Ontario businesses
- Backed by Shell Energy North America
We’re not a call centre, and we’re not here to pressure you into a decision. Our goal is to help you understand your options and choose what’s right for your business.
Talk to an Energy Advisor
Start with a free review.
Not sure if a custom contract is right for your business?
During the call, our team will learn about your business and explain the custom contract options. Whether you’re inquiring about natural gas or energy, we can help. Please have a recent bill (photo or PDF) that you can send to us so we can get you the best information to make a decision
